Modern Microsoft, made affordable

Enterprise-grade IT.
Without the enterprise price — or the wait.

The tools big companies use to secure devices, protect data and work smarter aren't just for big companies. We deliver them as fixed-price, fixed-outcome packages — so you know the cost up front, get it done in days, and never see an open-ended invoice. When budgets are tight, that's exactly when doing this right matters most.

14-day scheduling guarantee. If we don't have your engagement scheduled within 14 days of sign-off, you get a £150 credit — automatically.
No "book a call to find out what it costs." Here's the catalogue, here's the price, here's exactly what you get — before you talk to anyone.

Founder-led, with 25 years in IT and a decade consulting nationally and across the Crown Dependencies — Jersey, Guernsey and the Isle of Man.

£

Spend less

One fixed price, agreed before we start. No day-rate meter, no scope creep, no surprise line on the invoice. If it takes us longer than planned, that's our problem — not your budget's.

Move faster

Most engagements are delivered in days, not weeks. It's all we do, so we're quick at it — and you get the result while it still matters, not next quarter.

Get it right

Every package meets a recognised security standard and ends with documentation your team owns. Done properly, once — so you're not paying someone to untangle it later.

Any of this sound familiar?

Most Microsoft environments drift over years of small, uncoordinated changes. The gap between what's set up and what should be quietly widens. These are the things we find most often:

Paying for licences nobody uses. Seats still assigned to leavers, shared logins, and devices that left the building months ago.
Permissions that drifted. SharePoint and files visible to the wrong people, and guest access nobody remembers approving.
Security that was never finished. MFA half-rolled-out, Conditional Access policies planned but never switched on, baselines left on default.
Macs and personal phones nobody manages. Devices touching company data with no baseline, no encryption check, no way to wipe them.
Quotes you can't compare. Every supplier wants a call and a scoping workshop before they'll tell you a number — so you can't tell who's fair.
Work that overran and drifted. A day-rate engagement where the meter kept running and the finish line kept moving.

None of this is your fault — it's what happens to every busy tenant over time. The difference is how you fix it: a defined outcome, a fixed price, and a start date — not another open-ended engagement.

Three steps, no mystery

01

Pick an outcome

Browse plain-English packages. Every one tells you exactly what it does, what it costs, and when it's delivered — before you talk to anyone.

02

Tell us your setup

Answer a short guided form with help at every step. A Statement of Work assembles itself around your answers — anything unclear is flagged for you, never guessed.

03

We deliver, fixed

You approve a fixed price and a start date. We deliver the outcome, document it, and hand it over. No meter running in the background.

The meter, or the outcome

Most IT work is billed by the day. It's worth thinking about what that quietly rewards.

Billed by the day

The longer it takes, the more the supplier earns.

  • You carry the risk if it overruns
  • The final cost is a guess until it's done
  • Scope creep works in their favour
  • You approve hours, not an outcome
Fixed247

The price is the price. The risk of it taking longer is ours.

  • We carry the risk, not you
  • You approve the number up front
  • We're rewarded for being fast and good
  • You hold us to a defined result

No dig at anyone who bills by the day — it's a fair, established model. We just think when the outcome's clear, the risk belongs with the supplier who controls the work.

Straight to the people who do the work

No account manager forwarding your email. No pre-sales team promising things delivery can't do. No layers to wait on, and no internal politics deciding your project's priority. You deal directly with the engineers building your solution — which is a big part of why we're faster and cost less.

And because the price is fixed, you never pay consultancy rates by default. You get the person best aligned to the job — if that has to be a senior consultant instead of an engineer, it's our cost to absorb, not a premium on your invoice.

Prefer to talk it through first? That's not a problem — a quick call with the person who'll actually do the work, whenever suits you.

The usual way
  • Account manager
  • Pre-sales consultant
  • Scoping workshops
  • Statement of work (weeks)
  • Delivery team (finally)
  • Support tier 1 → 2 → 3
Fixed247
  • The engineer who delivers it

24/7 isn't just our name — it's when we work.

Technology doesn't stop at 5pm on a Friday, or wait for the new year. When an engagement needs to land over a weekend, a bank holiday, or even Christmas, our engineers are there to do it — because the right time to do the work is the time that's right for your business.

Change is coming. We're already watching it.

Microsoft retiring old sign-ins, security standards tightening, Cyber Essentials deadlines — we track what's on the horizon so you're never caught out. When something's coming that affects you, we flag it early and help you plan.

We started Fixed247 because good IT security and modern ways of working are too often priced like a luxury — and the businesses that skip them because money's tight right now are exactly the ones that can least afford the breach, the downtime, or the wasted staff hours. Our job is to make the right thing the affordable thing.

Browse the packages

Fixed price, fixed outcome, delivered in days. Hover any technical term for a plain-English explanation. Picked out a few? Bundle two or three and save — or planning further ahead? Build a roadmap with Vision and save more across the programme. Need Cyber Essentials Plus? Several packages get you assessment-ready. Want to see the paperwork first? Here's exactly what you'll sign.

What's your budget? Any budget
Drag to see what fits — nothing's hidden, we'll show what's within reach, a stretch, or worth planning for.

Why it's worth it

This is for you if

What you'll be able to do

    What you get

      Out of scope

        Fixed price
        Delivery
        Engagement
        Fixed
        Fixed scope. No hourly billing.
        Price held for 12 months · quote valid 12 months.
        14-day scheduling guarantee · £150 credit remedy.

        Scoping → live SoW

        Answer what applies to your environment. The Statement of Work on the right assembles as you go — nothing is estimated by the hour. Blanks are flagged as assumptions and sent back to you for sign-off, never silently resolved.

        What are you being quoted elsewhere?

        Pick the outcomes you need, add the estimates you've been given, and we'll show the fixed-price Fixed247 equivalent — including any bundle saving — and the time and money it saves you.

        Which outcomes do you need? none selected
        Your competitor estimate(s)

        Enter the quote(s) you've received — days and day rate. Add more than one to compare an average.

        Your saving with Fixed247

        £0
        Pick at least one outcome and add a competitor quote to compare.
        Time saved
        Fixed247 total
        Their estimate
        Fixed247 total

        Your Statement of Work is on its way.

        Engagement reference:
        Vision · Technical roadmapping

        Plan the next 12–14 months as one sequenced roadmap.

        Choose the outcomes you want to reach, and we'll sequence them into delivery phases in the right order — foundation first, then identity, hardening, workloads and optimisation. Use the quick picker, or switch to the roadmap board to drag solutions across quarters and download the plan. Commit to the roadmap and the whole programme is discounted — the more you plan with us, the more you save.

        Prefer to drag solutions across quarters? Try the board.

        Select the outcomes for your roadmap

        Not ready for a full roadmap?

        You don't have to commit to 12–14 months to save. Mix and match any two or three packages, buy them now, and still take money and time off the total.

        Bundle & save · No commitment

        Not ready for a roadmap? Mix and match and still save.

        Pick any two or three packages you want done now — no 12-month plan, no strings. Combining them takes money and time off the total, so you're rewarded for doing more in one go even if you're not ready to plan the whole journey yet.

        Choose up to three packages

        Migration · Estimator

        Thinking about a migration? Let's size it up.

        Moving off old infrastructure, or between Microsoft 365 tenants after a merger or acquisition? Answer a few questions and we'll give you an honest sense of the scale and complexity — then the right first step. We won't pretend to fix-price a migration off a web form; the ones who do are guessing. We'd rather look properly first.

        What kind of move is it?

        Free tools · No signup, no catch

        Handy tools for IT admins. On the house.

        Small, single-shot utilities for the fiddly jobs every Microsoft admin knows. Free to use, no account, no email wall — we build tools for a living, so here are a few we're happy to give away. If you like how they work, the paid versions do this in bulk.

        Silent install-switch finder

        Drop in an installer (or just its filename) and we'll tell you the most likely silent-install and uninstall switches — the ones you need for unattended deployment. We detect the installer type and give you the standard commands for it.

        Drop an installer here or click to choose

        Nothing is uploaded — detection runs entirely in your browser. Large files stay on your machine; we only read the name and a small header.

        or type an installer filename

        Font → Intune deployment packager

        Deploying a font through Intune means a little script to install it into the font store and register it, plus detection logic. Give us the font filename and we'll generate the install script, uninstall script and detection rule — ready to wrap and upload.

        Autopilot hardware-hash grabber

        A browser can't read a machine's hardware hash — that's a local call against the device's TPM and firmware, which no website can reach. But the command to do it yourself is short and standard. Here it is, ready to copy, with a plain-English guide. Run it on the device, in an elevated PowerShell.

        First — do you actually need a hash? If you're using Autopilot Device Preparation (v2) for cloud-joined (Entra joined) devices, you don't — the serial number as a corporate identifier is enough. The hardware hash is for classic Autopilot (v1), which is still the route for hybrid-joined and several other scenarios. If in doubt, v1 with the hash below always works.

        App → Intune package helper

        Coming soon. The real .intunewin format is produced by Microsoft's own packaging utility and can't be genuinely created in a browser. What this tool will do is generate the fiddly part for you — install and uninstall commands, detection rules and a ready-to-run wrapper — so packaging becomes a copy-paste job.

        Printer driver → Intune packager

        Upload a printer driver's .inf file and we'll read the driver name and model from it, then generate the install, uninstall and detection scripts for an Intune Win32 package — using pnputil to stage the driver and Add-PrinterDriver to register it. The INF is read locally in your browser; nothing is uploaded.

        Drop a driver .inf here or click to choose

        We parse the INF locally to pull the driver model and provider — the file never leaves your machine.

        Honest heads-up: printer packaging has real-world gotchas — companion files referenced by the INF, port and queue creation, and driver-specific quirks. What we generate is a tested-pattern starting template that handles the common case (driver staging + registration + detection). Validate it against your driver before production; it gets you 90% of the way, not blindly to 100%.

        These tools are provided free and as-is to help fellow admins, with no warranty. Detected switches and generated scripts are a well-informed starting point — always test in your own environment before production use. Nothing you drop in is uploaded; detection runs locally in your browser.

        Security baselines explained

        The settings that decide whether a device is secure — chosen for you.

        A lot of what we do comes down to baselines. If the word means nothing to you, that's fine — this page explains what they are, why they matter, and which of the four recognised standards fits your business.

        What a baseline actually is

        The problem

        Every laptop, phone and cloud service ships with hundreds of security settings, and out of the box most are set for convenience, not safety. Left alone, that's the gap attackers walk through — and nobody has time to configure hundreds of settings by hand, correctly, on every device.

        The answer

        A baselineA standard, tested set of security settings applied across your devices so nothing is left on an insecure default. is a ready-made, expert-agreed set of those settings — a known-good configuration you apply across everything at once. Instead of guessing, you adopt a recognised standard that security professionals maintain and auditors recognise.

        Why it matters to your business

        A properly applied baseline is one of the highest-value, lowest-cost security moves you can make — it closes real gaps without buying a single new product. It's also increasingly what others expect of you: cyber-insurers ask whether your devices are hardened to a standard, auditors and larger clients want evidence of it, and regulators in some sectors require it. Being able to say "yes, we're aligned to a recognised baseline" turns a vague risk into a documented control.

        The four standards we work with

        Microsoft

        Microsoft security baseline

        Microsoft's own recommended settings

        Microsoft's own recommended security configuration for its products, built into the tools you already use. It's sensible, well-supported, and the path of least resistance — a strong default when you have no specific external requirement to meet.

        Rigour
        Balanced
        Best forMost small and mid-sized businesses that want solid, sensible security without a specific compliance driver.
        UK Government

        NCSCThe UK National Cyber Security Centre — its device guidance is the recognised government standard for securing devices. Device Guidance

        UK National Cyber Security Centre

        The UK government's practical device-security guidance, published by the NCSC. It's pragmatic, UK-focused, and widely recognised across British public and private sectors — a natural fit if you work with UK government, the public sector, or their supply chains.

        Rigour
        Balanced+
        Best forUK businesses, anyone in or supplying the public sector, and organisations that want a recognised British standard.
        Independent

        CISAn independent set of security best-practice settings, widely recognised as a solid baseline for locking down devices. Level 1

        Center for Internet Security · Benchmarks

        An independent, internationally recognised set of hardening benchmarks. Level 1 covers the essential, broadly-safe controls that won't disrupt how people work. It's the standard auditors and security teams most often ask for by name, and the go-to when you need to prove a recognised bar.

        Rigour
        Strict
        Best forRegulated or audited businesses, and anyone who needs to demonstrate a named, independent security standard.
        International

        NISTA US body whose security standards are used internationally as a benchmark for good practice.

        US National Institute of Standards and Technology

        A US-originated framework used internationally as a benchmark for good security practice. It's often the reference point when working with American organisations, or where a contract or framework specifically calls for NIST alignment.

        Rigour
        Strict
        Best forBusinesses working with US organisations, or under a contract or framework that names NIST.

        The Cyber Essentials hook

        🛡

        Getting you ready for Cyber EssentialsA UK government-backed certification that shows your business has the basic security controls in place to protect against common cyber attacks.

        Cyber EssentialsA UK government-backed certification that shows your business has the basic security controls in place to protect against common cyber attacks. is the UK's recognised baseline certification. More and more contracts — especially public sector and larger clients — now require it before they'll work with you. It checks five basic technical controls; Cyber Essentials PlusThe higher tier of Cyber Essentials, where an independent assessor actually tests your systems rather than taking your word for it. is the same five, but independently tested by an assessor rather than self-declared.

        Here's the useful part: several of our packages configure exactly the controls a CE+The higher tier of Cyber Essentials, where an independent assessor actually tests your systems rather than taking your word for it. assessor looks for. Adopt the right ones and you walk into your assessment with the technical work already done.

        01

        Firewalls

        02

        Secure configurationSetting up devices and software safely from the start, rather than leaving them on their default settings.

        03

        Security update managementKeeping software patched and up to date so known weaknesses are closed quickly.

        04

        User access controlMaking sure people can only reach the systems and data they actually need for their job.

        05

        Malware protectionGuarding devices against viruses and malicious software — one of the five things Cyber Essentials checks.

        To be clear: our packages get your systems into the state a CE+The higher tier of Cyber Essentials, where an independent assessor actually tests your systems rather than taking your word for it. assessment expects — they don't award the certificate itself. Certification is issued by an accredited certification bodyAn independent, accredited organisation authorised to assess and award a certification like Cyber Essentials. after their assessment. We get you ready for that assessment with the technical work already in place.

        Not sure which is right? Let's work it out

        Answer a few quick questions and we'll suggest the baseline that fits your business — and the package that delivers it. No jargon, no obligation. It's a starting recommendation we'll confirm with you properly before anything's committed.

        Recommended baseline

        This is a guided suggestion based on your answers, not a compliance determination — every business is different. We'll confirm the right standard with you before any work is agreed.

        Horizon · What's changing

        The changes coming down the line — and we're already on them.

        Microsoft retires things. Security standards tighten. Deadlines arrive. Keeping track is a job in itself — so we do it for you. Here's what's on the horizon, who each change affects, and how we help you stay ahead of it rather than scramble when it lands.

        You don't need to watch every Microsoft roadmap and security bulletin — that's our job. When something's coming that affects you, we'd rather flag it early and help you plan than let it become an emergency. Staying ahead of change is cheaper, calmer and safer than reacting to it.

        Not sure whether one of these affects you? Ask the person who'd do the work — we'll tell you straight, whether it's urgent, worth planning for, or nothing to worry about yet.

        Fixed247 Partner Programme

        Sell it as yours. We deliver behind you.

        Fixed247 packages are built to be resold. You put them in front of your clients under your own brand, at your own price. When a client says yes, we execute the engagement invisibly on your behalf and hand you the finished, documented outcome. Your client relationship stays entirely yours.

        You

        Sell

        Offer our fixed-outcome packages to your clients as part of your own service catalogue, under your brand, at whatever price you set. You own the relationship and the margin.

        Fixed247

        Execute

        Once your client signs off, we deliver the engagement to our fixed scope and delivery window — quietly, behind your brand. Your client never needs to know we exist.

        You

        Mark up

        You buy at trade, sell at your rate, and keep the difference. Predictable cost in, your margin on top, no delivery risk or specialist headcount to carry.

        Why partner with us

        Your brand, front and centre

        White-label by default. The client sees your name on the work, the documentation and the relationship. We stay invisible.

        £

        Your margin, your call

        Buy at a fixed trade price and set your own client price. Predictable cost in means the markup is entirely yours to decide.

        No delivery risk

        Fixed scope, fixed window. You're never carrying the risk of an engagement running over — that sits with us, not your P&L.

        Expand your catalogue overnight

        Add Intune, Entra, AVD, Copilot, Purview and hardening to what you offer — without hiring the specialists to deliver them.

        🔒

        Your client stays yours — in writing

        The biggest fear in white-label delivery is that your subcontractor quietly becomes your competitor. So we put the opposite in writing, on every engagement:

        We never contact your client directly. No follow-ups, no upsell, no "just checking in" once the work is done.
        We never pitch them our own services. Not during the engagement, not after it.
        If they approach us, we send them back to you. If a client of yours contacts Fixed247 independently, we redirect them to you — every time.
        At project close, we're done. No ongoing relationship with your client unless you ask us to stay involved in a defined role.

        This isn't a hopeful promise — it's a written term of every partner engagement. Your relationship, your margin, your client. We're the delivery behind you, and nothing more.

        Become a partner

        Trade pricing and the full partner pack are shared once you're approved. Tell us about your business and we'll be in touch to set you up.

        We'll only use these details to set up your partnership. No spam, no reselling your data.
        About Fixed247

        A Microsoft modern-workplace practice that sells outcomes, not hours.

        Fixed247 exists because modern-workplace delivery is more predictable than the industry prices it to be. We've done these engagements enough times to know exactly what good looks like — so we scope them as fixed outcomes, commit to a delivery window, and price them up front. No day-rate meter, no scope creep, no surprises on the invoice.

        What we stand for

        Four things guide how we work. They're not slogans — each one shows up somewhere concrete in what we actually do.

        01

        Empathy

        We start from the reality that budgets are tight and good IT can't always be the priority it should be. We meet businesses where they are, in plain language, without judgement.

        In practiceFixed prices built to be affordable, jargon explained in plain English, and honest guidance on what you do and don't need.
        02

        Accountability

        We put ourselves on the hook for the outcome, not the hours. If something takes longer or costs more than expected, that's ours to carry — not a surprise on your invoice.

        In practiceFixed price whoever delivers it, a 14-day scheduling guarantee with a credit remedy, and everything documented and handed over.
        03

        Sustainability

        We want to run a business that's light on the planet and built to last — for us and for the clients who rely on us. We're honest that this is a direction we're actively working toward, not a finished badge.

        Working towardRemote-first, cloud-delivered and low-footprint by design, with measurement and reduction as we grow.
        04

        Prosperity

        When good security and modern tools are affordable, more businesses adopt them — and stronger, safer businesses make for a healthier economy around all of us. Making the right thing accessible is the point.

        In practiceEnterprise-grade Microsoft delivery priced for businesses the old model prices out — and a partner programme that lets others resell it too.

        What we do

        We deliver defined Microsoft engagements across Intune, Entra ID, Azure Virtual Desktop, Microsoft 365 Copilot and Microsoft Purview — device management, identity and conditional access, application packaging, security baselines and data lifecycle. Every package in our catalogue is a fixed-price, fixed-outcome engagement with a committed start date.

        We don't do open-ended staff augmentation or generalist IT support. We do a specific, deep set of things extremely well, and we've productised each one so you know precisely what you're buying and what you'll get.

        Experience behind every engagement

        25 yrs
        in the IT industry
        10 yrs
        consulting nationally
        3
        Crown Dependencies served

        Fixed247 is founder-led, and that matters: the person who scopes your work and stands behind it is the one with the track record, not a junior fronting a brand. Our founder brings 25 years in the IT industry and a decade consulting nationally — across sectors, estates and the messy realities of live environments, not just the tidy version in a proposal.

        That includes real delivery experience across the Crown Dependencies — jurisdictions most UK providers have never worked in, each with its own regulatory and data considerations:

        JerseyGuernseyIsle of Man

        Productising our engagements isn't a shortcut around that experience — it's the distilled result of it. We've done these engagements enough times, in enough places, to know exactly what good looks like and to deliver it at a fixed price without cutting corners.

        What 247 actually means

        24/7the name is the promise

        Technology doesn't stop at 5pm on a Friday. It doesn't wait for the new year, and it certainly doesn't take Christmas Day off. When a migration has to land over a weekend, or something breaks during the one window your business can't afford downtime, that's exactly when you need someone willing to be there.

        Our engineers and consultants work when the work needs doing — evenings, weekends, bank holidays, Christmas — wherever an engagement genuinely requires it. We understand that the right time to do the work is the time that's right for your business, not ours.

        EveningsWeekendsBank holidaysChristmas, if it's needed

        And because we look after our people properly — paid fairly for it, with time back in lieu — being there out of hours is something they're genuinely willing to do, not resentfully press-ganged into. That's what makes the promise real rather than a line on a website.

        Fixed means fixed — for a full year

        When we give you a price, it holds. Every Statement of Work is valid for 12 months from issue, and the price won't change for 12 months — so you can budget, get sign-off, and schedule the work on your timeline without a quote expiring or creeping upward while you decide. No pressure tactics, no "prices rise next month." A fixed price you can actually plan around is the whole point.

        How we work

        01

        Scope, fixed

        You tell us your environment through a structured requirements form. Anything unstated is flagged as an assumption and returned to you for sign-off — never silently resolved.

        02

        Deliver, fast

        Because each engagement is all we do, we deliver inside a committed window — days, not weeks — with a documented outcome, not an open-ended project.

        03

        Hand over, documented

        Every engagement ends with a consulting-grade documentation pack — HLD, configuration record and technical handover — so your team owns what we built.

        No overhead, no politics, no waiting around

        Traditional consultancies are built in layers. An account manager owns the relationship. A pre-sales consultant scopes the work and, too often, promises things the delivery team then has to walk back. Requests pass between people, priorities get decided by internal politics you never see, and a surprising amount of your budget pays for the coordination between all of them rather than the work itself. That structure is a large part of why the old model is slow and expensive.

        We cut all of it. You deal directly with the engineers who deliver your solution. There's no ambiguity about who owns what, no message lost in a handover, no pre-sales gap between what was sold and what gets built, and no queue behind other clients' politics. Fewer people in the middle means less waiting, lower cost, and a straight line from your question to the person who can actually answer it.

        None of that means we hide behind a form. If you'd rather talk something through — scope a piece of work, sanity-check an approach, or just get a feel for whether we're the right fit — you can book time directly with the person who'd do the work. A conversation when you want one, without the layers around it.

        You never pay consultancy rates by default

        Most consultancies bill you for whoever shows up. If a senior consultant runs a task an engineer could have handled, their day rate lands on your invoice all the same — and you're rarely in a position to question it.

        Our fixed price removes that entirely. The price is the price, whoever delivers it. We assign the person best aligned to get the job done — usually an engineer, because that's what most of this work needs. If an engineer isn't available and a senior consultant picks it up instead, that's our cost to absorb, not a premium we pass on to you. You are never charged more because of who happened to do the work.

        Why fixed price works in your favour

        It's worth being honest about how most IT work is billed. On a day-rate engagement, every extra day is extra revenue for the supplier — which means the person doing the work is, however unintentionally, rewarded for taking longer. The meter runs, the scope drifts, and the risk of it all sits with you.

        Fixed price flips that around. We agree the outcome and the number up front, and if it takes more effort than we expected, that's our problem, not your budget's. The incentive is reversed: we're rewarded for being good and fast, not slow. You get a number you can approve, a date you can plan around, and a defined result you can hold us to — no open meter, no surprise invoice.

        This isn't a dig at anyone billing by the day — it's a long-standing model and plenty of good people work within it. We just think that when the outcome is clear, the risk should sit with the supplier who controls the work, not the client who's paying for it.

        14-day scheduling guarantee. If we don't have your engagement scheduled within 14 days of sign-off, you receive a £150 credit — applied automatically, no claim needed.

        Security & assurance

        Security isn't a feature we add. It's how we were trained to work.

        We work inside our clients' identity and device estates — the most sensitive systems they own. We treat that access with the seriousness it deserves, and our people bring a security posture shaped by working in environments where the bar was set by national vetting standards.

        Our people

        Our consultants have previously held SC (Security Check) and NPPV2 Full (Non-Police Personnel Vetting) clearance through prior engagements. That vetting shaped how we handle access, data and client systems — least-privilege by default, careful with credentials, and disciplined about what leaves an environment.

        To be clear: we don't claim to hold active clearance for your engagement. We're telling you that our people have been through full national vetting before, and that the working standards it instils are how we operate as standard.

        How we handle your environment

        Least-privilege access

        We request only the roles an engagement needs, for only as long as it needs them, and we hand access back at handover. Where your tenant supports it, we work through just-in-time privileged access.

        Your tenant, your data

        Engagements are delivered inside your tenant. We don't move your data out of it, and our documentation records configuration — not credentials or secrets.

        Everything documented

        Every change we make is recorded in the as-built pack, so there's a full account of what was configured, why, and how to reverse it. No undocumented changes, ever.

        Read-only where we can be

        Assessment engagements — like Copilot Readiness — make no changes at all. We look, we report, and nothing in your tenant is touched.

        Security is also what we sell

        A large part of our catalogue exists to improve your security posture: multi-framework baseline hardening aligned to CIS, NCSC and NIST; passwordless and phishing-resistant authentication; privileged identity management; and data-lifecycle retention. We take security seriously because helping clients get it right is most of what we do.

        This page covers how we handle your environment technically. For how we operate as a company — ethics, your data, and our wider commitments — see Peace of mind.

        Our story

        Why Fixed247 exists.

        [PLACEHOLDER — one or two sentences that sum up the whole story in a nutshell. The single thing you'd want someone to take away. Replace this with your own words.]

        01

        What we kept seeing

        ↳ Write about the frustration that started it. What did you keep running into on client engagements? The overpricing, the layers, the day-rate games, the slowness, the sense that good work was buried under overhead. This is your "why" — make it specific and real.

        [PLACEHOLDER] After years delivering Microsoft engagements for clients of every size, we kept seeing the same thing: good technical work wrapped in so much overhead, process and margin that businesses were paying enterprise prices for outcomes that shouldn't have cost that much — and waiting far too long to get them. Replace this with the real version, in your words.

        02

        The moment it clicked

        ↳ The realisation. When did fixed-price, fixed-outcome stop being a nice idea and start being the answer? What made you sure it could work where others hadn't?

        [PLACEHOLDER] We realised the problem wasn't the work — it was how it was sold. If you productise the engagement, take the risk onto yourself, and cut out the layers, you can give a business a fixed price, a fixed outcome, and a date to plan around. Replace with your own account of when this became the plan.

        03

        What we set out to build

        ↳ Fixed247 as the deliberate opposite of what frustrated you. What did you decide to do differently, on purpose? Tie it to the promises the rest of the site makes — fixed price, no overhead, straight to the engineer.

        [PLACEHOLDER] So we built Fixed247 to be the opposite of what frustrated us: fixed prices you approve up front, outcomes defined before we start, and a straight line between you and the engineer doing the work. No account managers, no day-rate meter, no surprises. Replace with your own words.

        04

        Why us

        ↳ The credibility beat. Your experience, the hands-on founder-led model, the Crown Dependencies reach — the reasons a cautious buyer should trust the person, not just the brand. Keep it honest; this is where specifics beat adjectives.

        [PLACEHOLDER] With 25 years in IT and a decade in consulting — including serving businesses across the UK and the Crown Dependencies — the person scoping your engagement is the person delivering it. We stay deliberately small so that stays true. Replace with your own version.

        That's the why. Here's the what.

        Browse the packages, or tell us what you're trying to achieve and we'll point you to the right first step.

        Note for you (not shown to visitors once written): every italic block above is a placeholder. Replace each with your own words — the guiding line above each one (↳) tells you what belongs there. Delete the ↳ notes and this line before going live.

        Transparency · The paperwork, in the open

        See exactly what you'll sign. Before you talk to anyone.

        Most firms won't show you a Statement of Work until you're deep in a sales conversation. We think that's backwards. Every Fixed247 engagement — whether it's a £1,150 audit or a full migration — uses the same plain-English SoW, with the same sections, every time. Here's the whole thing, so there are no surprises hiding in a document you only see after you've committed.

        The standard sections below are real — the terms, protections and commitments are exactly what you'd sign. The highlighted parts (scope, deliverables, price) are filled in for your specific engagement when you're ready to proceed. Nothing here is hidden or held back.

        Statement of Work

        Standard format · every engagement

        1. Document control

        Statement of WorkYour chosen package
        ReferenceF247-XXXX
        ClientYour organisation
        SupplierFixed247 (slashdotcom Ltd)
        Version / Date1.0 · date of issue
        Valid until12 months from issue

        2. Overview

        A short, plain-English summary of the outcome you're buying and why — taken straight from the package you choose. No jargon, no padding.

        Delivered remotely. For implementation work, we produce a High-Level Design capturing the specific configuration for your approval after sign-off, then deliver to that approved design and hand over full as-built documentation.

        3. Scope (in scope)

        A clear, numbered list of exactly what's included — the systems, the counts, the specifics you've agreed.

        e.g. Devices in scope: 80 · Security baseline: CIS Level 1 · Tenant: yourcompany.onmicrosoft.com — the precise scope for your engagement appears here.

        4. Out of scope

        Just as important as what's in — an explicit list of what isn't included, so there's never a surprise. Anything outside scope is identified and quoted separately, never absorbed silently or billed unexpectedly.

        The specific exclusions for your package are listed here — plus anything not explicitly named in scope or deliverables.

        5. Deliverables

        The concrete things you'll receive on completion — configured policies, the as-built documentation pack, and so on.

        Your package's specific deliverables are listed here.

        6. Roles & responsibilities

        Fixed247 will deliver the scope and deliverables, keep you informed of progress, and provide the documented handover.

        You will provide timely access, appropriate permissions, a single named decision-maker, and prompt review of the design. Delays on your side may affect the delivery window — but never the fixed price.

        7. Assumptions

        • Existing licensing is in place for the services in scope, unless separately noted
        • The environment is in a reasonable, supportable state at start
        • Work is delivered remotely during UK business hours unless agreed otherwise

        If an assumption proves incorrect and materially changes the work, it's handled under Change Control — not sprung on you.

        8. Commercials

        PriceYour fixed price
        BasisFixed price
        Delivery windowEffort days for your package
        PaymentSmaller engagements: in full on acceptance. Larger: 50% on sign-off, 50% on acceptance.
        Pricing valid12 months from the date of the SoW

        🛡 Scheduling guarantee: if we haven't scheduled your engagement within 14 days of sign-off, you receive a £150 credit, automatically.

        9. Change control

        Any change to scope is handled by a written Change Request setting out the change and any impact on price or timeline. Work outside the SoW proceeds only once that's agreed in writing. This protects the fixed price both ways: you're never billed for unrequested work, and extra work is never assumed to be free.

        10. Acceptance & sign-off

        Deliverables are presented on completion. You have five working days to accept or flag anything not meeting the agreed scope. If we don't hear back in that window, the work is deemed accepted. Acceptance completes the engagement.

        11. Terms

        Governed by the Fixed247 master terms — confidentiality, intellectual property, limitation of liability, termination, and governing law (England & Wales). Key points: work products are yours on full payment; each party protects the other's confidential information; liability is limited to the value of the SoW. Full terms available on request.

        12. Signatures

        Client — name, title, date
        Fixed247 — name, title, date

        That's the whole document. No hidden schedule, no gotchas.

        When you configure a package, your specific SoW follows this exact structure — the scope, deliverables and price filled in, everything else as you see it here.

        Fixed247 Rewards · Loyalty that means something

        Work with us again, and do some good with it.

        Most loyalty schemes just dangle a discount. Ours does that too — but you can also spend what you earn on a day of our time volunteering for a charity you care about, or a donation in your name. Because a fixed-price engineering firm shouldn't reward you like a phone contract. Every engagement earns points; you decide what they're worth.

        1

        Earn as you go

        Every completed engagement earns reward points, scaled to the size of the work. Roadmap and bundle programmes earn more.

        2

        Choose what matters

        Spend points on discounts off future work, added services, or — the part we're proud of — charitable giving and volunteering.

        3

        No expiry games

        No fine print designed to make points lapse. You earned them; they're yours to use when it suits you.

        What you can redeem

        Point values below are indicative and being finalised — they show the shape of the programme. The give-back options sit right alongside the commercial ones, because both matter.

        Give something back
        750 pts

        A day volunteering

        We give a full day of our team's time to a charity of your choice — hands-on help, or tech and IT support where they need it most.

        1,000 pts

        £250 charity donation

        We donate £250 to a registered charity you nominate, in your company's name.

        1,750 pts

        £500 charity donation

        Double the giving — £500 to your nominated cause, in your name.

        Sustainable choices
        900 pts

        The Eco Pack

        A desk set made with the environment in mind: a keyboard, mouse and webcam built with bio-based plastics, plus rechargeable batteries and a charger to cut single-use waste — shipped in recyclable packaging.

        Add to your estate
        600 pts

        Copilot Readiness assessment

        Redeem points for a Microsoft 365 Copilot readiness assessment — see if you're ready to roll it out safely.

        Worth £1,450 as a package
        700 pts

        Security posture review

        A read-only review of your security posture against a recognised baseline, with a prioritised findings report.

        Typically valued around £1,500
        Off your next engagement
        1,200 pts

        15% off your next package

        A straight 15% off any single package on your next engagement.

        2,000 pts

        25% off your next package

        Our top redemption — 25% off your next package. For clients who keep building with us.

        Tiers

        The more you build with us, the faster you earn — and the more each engagement is worth in points.

        Established
        Your first engagements. Standard earn rate.
        Committed
        Repeat clients and roadmap programmes. Accelerated earn rate.
        Partner
        Our closest, long-term clients. Top earn rate and priority scheduling.

        Interested in Rewards?

        The programme launches alongside our first engagements. Tell us you'd like in, and we'll make sure you're enrolled from your first piece of work.

        Peace of mind

        The right thing, done the right way — by people you can trust with the keys.

        Letting someone into your identity and device systems takes trust. This is who we are as a company: how we work, how we treat your data, and the standards we hold ourselves to — beyond the technical detail on our Security page.

        How we operate

        Least privilege, always

        We take the minimum access an engagement needs, for the shortest time it needs it, and hand it back at the end. We never ask for more than the job requires, and we never keep access we no longer need.

        Best practice by default

        We build to recognised standards, not shortcuts. Every configuration follows established best practice and is documented so your team — or any other supplier — can see exactly what was done and why.

        Honest about scope

        We tell you what a package does and, just as clearly, what it doesn't. If something falls outside scope, or if we think you don't need it, we say so — even when it means a smaller invoice for us.

        No lock-in, no games

        We hand over everything documented so you own your environment outright. No hidden dependencies, no holding your configuration hostage, no engineered reasons you can't leave. Your systems are yours.

        Insured and accountable

        We carry public liability, professional indemnity and cyber insurance — the cover that matters when a supplier is trusted with your identity, devices and data. Certificates are available on request; we'd rather you saw them than took our word for it. If your own policies require a specific level or type of cover before working with a supplier, tell us early and we'll confirm exactly what we hold.

        Your data, handled properly

        Our data-protection principles

        • We follow GDPRThe UK and EU data-protection law that governs how organisations collect, use and safeguard personal information. principles in everything we do. When we deliver an engagement, we act as a data processor working to your instructions — your data stays yours.
        • We work inside your own environment. We don't extract or move your data out of your tenant, and our documentation records how things are configured — never your credentials, secrets, or the contents of your data.
        • We collect only the information an engagement genuinely needs, keep it only as long as we need it, and don't share it or sell it — to anyone, ever.
        • A formal Data Processing Agreement is available for any engagement that calls for one, setting out in writing exactly how your data is handled.

        Ethics & honesty

        We'd rather lose the sale than oversell you. We won't talk you into an engagement you don't need, inflate scope to pad an invoice, or make claims we can't stand behind. If a cheaper or simpler option would serve you better, we'll tell you — even when it costs us the work. A straight answer today is worth more than a padded invoice, because the businesses that trust us are the ones that come back and recommend us. That's the whole model.

        Our responsibilities beyond the work

        Environmental

        Lighter by design

        Working remotely and delivering through cloud tooling keeps our footprint small. We're working toward measuring and reducing it properly, and toward favouring efficient, right-sized solutions over wasteful ones for our clients.

        Social

        Fair and accessible

        We believe good security shouldn't be a luxury only large organisations can afford — making it accessible to smaller businesses is core to why we exist. We're committed to fair, respectful dealings with everyone we work with.

        Governance

        Straight and accountable

        Honest scoping, transparent pricing and clear documentation aren't just good service — they're how we hold ourselves accountable. We're committed to running the business to the same standards we ask our clients to meet.

        These are commitments we're actively working toward as we grow, stated honestly as a direction rather than a finished badge — because overclaiming here would undercut the very trust this page is about.

        Questions about how we'd handle your environment, your data, or a specific concern? Ask the person who'd actually do the work — no sales layer in between.